Welcome to our latest update

Since I last wrote back in April, there has been significant coverage on the infection and death rates in Care Homes. This undoubtedly would have caused a great deal of anxiety amongst you. I am however pleased to say, that as of today, our homes have no proven or suspected cases of coronavirus infection amongst residents or staff. In the past 10 days we have had all our residents and staff tested, over 50% of results have been returned and they are all negative. In support of these results our systems have subsequently been improved in key areas such as PPE and testing.
Along with the rest of the country, we are now moving into the next stage. We continue to follow the Government guidance but remain extremely cautious in our approach to ensure safe care in our homes. Therefore, in certain circumstances some of our policies and practices maybe more restrictive than those elsewhere in the country.

We have been able to obtain supplies of PPE. Although it proved difficult until early May, now supplies are more available, albeit at a higher cost than normal, and we are able to ensure a regular and adequate supply. Our suppliers have been extremely reliable due to our long- term, loyal and established relationships with them, in addition to our regular suppliers, we have also received donations from relatives, local organisations and well-wishers.

In the interest of the mental wellbeing of our residents and also their relatives, we are now permitting visits according to latest Government guidelines. All visits are by appointment only and will be out in the garden or another suitable outside space. Social distancing measures will need to be adhered to as well as the use of appropriate PPE. Please contact the homes for specific arrangements.

We are also now allowing essential professional services such as physiotherapy, chiropody etc. to return to the home. All service providers are tested and necessary precautions such as temperature checks and wearing of appropriate PPE are mandatory.

We are rapidly adapting to ‘the new norm,’ outings have been organised, celebrations are being planned, new team members are starting and new residents are being admitted. We continue to strive to provide the best of care, stimulation and support for all of our residents.

I am sure you will join me in thanking our staff team in all our homes who have shown tremendous resilience, commitment and dedication to their jobs, placing residents care and wellbeing at the center of everything they do. They have maintained and upheld all infection control precautions to the highest of standards, all the while supporting each other and working together as a fantastic team during this challenging period. We’d also like to thank all of those who have wished us well and made donations, we have been overwhelmed by your kindness and support. Please visit our website for many happy, celebratory stories, and videos.

Please do take care of yourselves and your families and we look forward to seeing you in the garden! If you have any questions, please contact us on 01428 604414 or call the Home.