There are many things about Ashton Manor that impress me, the staff are very friendly and so good with the residents, caring, kind and very respectful

The Case of Mrs Daphne Lelacheur by her niece Mrs Val Read (May 2019)

My Aunt Daphne has been at Ashton Manor for approximately 6 months now and has settled in well. My cousin, Daphne’s son lives in America and it was him who asked if I could help to find a home for his mum, my Aunt. He had done his research on the internet and found Ashton Manor Nursing Home and asked me to have a look.

Our journey took us to Ashton Manor because the previous home Daphne was living in was closing and we were asked to look for an alternative home. I have to say the care was very good and the staff were very nice there. Thankfully the home did not have to close but my Aunt had already moved in and we were very happy with Ashton Manor.

My cousin has asked me to say on his behalf he is very happy with Ashton Manor and has said “They seem to be a nicely run home, Carla the manager is very responsive she always returns my emails promptly”.

I was very happy with what I saw when I came to visit, the entrance hall is impressive and there was no smell, it smelt “fresh as a Daisy” I was made very welcome and offered enough tea to float a boat, everyone seemed very nice. The dining room is amazing it is set up as if it is a hotel and you can see the staff take pride in the home. I was very happy with the two rooms I was offered for my Aunt .

We have no complaints the staff keep in touch, they called me recently because my Aunt needed new clothes, she’s put on weight since she has been here I had to buy a larger size for her. They also called about my Aunt having the flu jab, I couldn’t be sure she had not already had one so the staff went that extra mile to find out from her previous home.

There are many things about Ashton Manor that impress me, the staff are very friendly and so good with the residents, caring, kind and very respectful they treat the residents as if they are a part of their extended family and they have a sense of humour, which is very important.

The entertainment is very good, whilst my Aunt won’t always join in I can tell she is enjoying what she is observing and she loves to sing. I love the display of art and crafts the residents have done and they are always celebrating something, a lot of thought went into Christmas and Easter. My cousin turned up on Christmas day at lunch time and before he knew it he and his family were having Christmas dinner with his mum.

My Aunt seems very happy at Ashton Manor, she has only been here six months but you would think she has been here 6 years, I don’t know what it is but this home has just got the edge.